We are doing everything we can to ensure that your orders arrive as quickly and smoothly as possible during the holiday season. Please read the information below carefully to ensure a smooth Christmas shopping experience.
🎁 Christmas order deadlines
With home delivery to Hungary
📦 Until noon on December 19th
With home delivery to Europe
📦 Until December 7th
By personal collection
🏬 December 23rd until 3:00 PM
Important information about the operation of the store and webshop
➤ Our store and webshop work with separate warehouses and separate employees.
Online and store inventory are not the same.
➤ Colleagues working at the counter do not see the webshop orders.
In the store , it is only possible to pick up already prepared webshop packages .
Please only come in to pick up your package if you are collecting it in person.
if you have already received the email that your order is ready for collection .
Processing orders
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We prepare orders on working days .
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Despite the increased Christmas traffic , we strive to prepare and ship all orders within 48 hours.
Webshop customer service
Monday–Friday: 10:00–18:00
📞 06 20 392 9171
This is the period when:
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orders are being prepared
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our customer service is available
This is especially important to keep in mind during the holiday season!
Shipping methods and fees
MPL home delivery: 1,990 HUF
MPL ATM and PostaPont: 990 HUF
Foxpost and Packeta machines: 1,140 HUF
⚠️ Due to the holiday congestion of parcel machines, we cannot guarantee the delivery time for these delivery methods .** Currently, you should expect delivery within 3–6 business days.*
Holiday customer service break
Our webshop customer service will be closed between 2025.12.24 and 2026.01.04.
This means that:
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Orders placed after 15:00 on December 23 will only start being prepared on 01/05/2026 , whether they were received for personal collection or home delivery.
Returns and cancellations
If you would like to return your order or bring it back to the store in person, please notify us in advance by email :
📩 order@szputnyikshop.hu
🎄 We offer an extended cancellation period for orders placed during the holiday season:
You can cancel your purchase until 15.01.2026 .
