Registration is not the condition of shopping but it is recommended. 

Advantages of being a registered user:

• Your personal information will be saved, so you don’t have to give it again at your next order.
• We can contact you about the details of your order, and we can notify you if some problems occur.
• You will get notified about all our promotions.

How to Register:

If you are not a registered user yet: 

• Click on "Create account" in the upper right corner of your screen then fill in the next form with your data and accept our privacy policy. 
• By clicking "Create" you will get a verification email with witóch you can finalize your registration. 

1. Browse between our categories, and after clicking on an item you can see its details and the size and color selection we have in stock. 
2. Add the selected item to your virtual shoping cart, so you can choose the quantity you need, the default setting is one piece. 
3. By choosing the „Continue Shopping’’ option you will be redirected to the page of the product so you can continue browsing and you can buy more products at the same time. 
4. Repeat step 2 and 3 with all the items you wish to purchase.
5. After you have put all the items you wish to buy, click on „My Bag” so you can view, edit or delete its content. Click on "CHECK OUT" and if you are not registeres then szputnyikshop.hu will ask for your sipping information that you can save for later use. 
6. Choose a Shipping method : 

• In-store Pickup: you can collect your order in person at Szputnyik shop D-20 (1074 Budapest, Dohány street 20.) with no further cost of shipping, within 3 days of finalizing your order. 
• Through the MPL Parcel Service: choose this option if you want us to ship your package to you.
• MPL parcel machine: if you choose this option, you can request your parcel to a parcel point you have indicated, where you will be able to collect your parcel.
• Foxpost parcel machine: if you choose this option, you can pick up your parcel at a parcel machine of your choice.

7. After choosing the method of shipping you have to choose the method of payment. For detailed description of each method click on any of them.

• If you wish to pay by debit or credit cardb online then click on the Pay by Credit card option. (The system accepts Maestro, Mastercard, Visa). Here you can submit you card details. 

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• You can also pay through PayPal provided you have a registered account to their service. You can pay by card there and it is easy to set up. When clicking on "Review Order" you'll be redirected to PayPal's secure site to finalise your order easily. After giving the required information then you'll be transferred back to your Cart where you can finish your transaction by clicking on "Complete order".
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• If you wish to pay by Bank Deposit then you will recieve an email of what you have to do next after choosing that option. 
• When paying by cash on delivery, choose the "Cash on delivery" option. In this case, you only have to pay for the product upon delivery, which is valid both for home delivery and parcel machine delivery too. Here you can pay in cash or by credit card. The extra cost of this is HUF 390.
• In case of In-store Pickup you can choose the Pay On Site option in which case you can settle your payment when collection you order in person at Szputnyik shop D-20. You will need your orders ID number (e.g.:#1234). You do not have to come yourself, a trustee can get your order. We accept both cash and card at our stoere. You will recieve an email with all the details after finalizing your order. 

8. After choosing the method of payment please make sure that your billing address is accurate, then click on Review Order. IIf all your data is correct then click on Complete Order. Please note that after that step you are obliged to pay, meaning that by step you have finalized your order. 

9. Our system will send you an automatic letter with your order's ID number (eg:#1234). You can later ask about your order alluding to that number through order@szputnyikshop.hu or +36 20 392 9171. 

3.

 

CANCELLING AN ORDER

1. Your order will get cancelled if:
   • Based on the method payment you either do not collect you order in person, or you fail to pay the whole sum of the purchase within 3 workdays.
   • If you fail to get your order, and you fail to notify us about your intention of recieving it within 5 weekdays.
2. The user can ask for cancellation of the order as well within 6 hours from submission, through order@szputnyikshop.hu. In case of payment by debit or credit card you can withdraw from the purchase instead of cancelling it. Read more under Guarantee and Warranty.

Please pay attention to the fact that by clincking on Complete Order, you really complete an order and you will have to pay the sum of the purchase.

In case of cancelling the order you will be refunded within 14 workdays, except for the post of shipping. 

If the cancellation is on your side then you do not get any compensation, late interest or refund of your expences. 

We hold the right to cancel orders due to the lack of stock.